What's new

AscendX Boosts Service with Key Enhancements!

propfirms

Prop Firms
AscendX has implemented several updates aimed at enhancing the trading experience on its platform. One of the key changes includes the doubling of the support staff, which is expected to significantly improve response times and overall customer service. With more personnel available, users can expect quicker and more efficient assistance.
photo_2024-08-12_10-51-37.jpg
The platform has also introduced 2-day payout processing, allowing traders to access their funds faster than before. This new feature is a response to the demand for quicker transactions, reflecting AscendX's focus on meeting the needs of its users.

In addition, AscendX has achieved a 67% reduction in the number of current support tickets. This decrease highlights the effectiveness of the platform's new processes in addressing and resolving issues more rapidly. Users can now experience fewer delays and faster resolutions to their inquiries.

The first response time for support inquiries has also been halved, further demonstrating AscendX's commitment to improving the user experience. Faster initial responses ensure that traders receive timely attention, which is crucial in the fast-moving trading environment.

Overall, these updates illustrate AscendX's dedication to continuously refining its services, offering traders a more streamlined and responsive platform.
 

Create an account or login to comment

You must be a member in order to leave a comment

Create account

Create an account on our community. It's easy!

Log in

Already have an account? Log in here.

Similar threads

Users Who Are Viewing This Thread (Total: 2, Members: 0, Guests: 2)

Top
AdBlock Detected

We get it, advertisements are annoying!

Sure, ad-blocking software does a great job at blocking ads, but it also blocks useful features of our website. For the best site experience please disable your AdBlocker.

I've Disabled AdBlock    No Thanks